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Don't Ditch Manners in Digital Era

On average, research suggests Americans check their cellphones every 4 minutes. This showcases how well mobile technology connects people yet raises concerns as it relates to common courtesies.

July is National Cellphone Courtesy Month. The following reminders from Lukas Partners client UScellular address situations and scenarios faced by today’s mobile device users.


· Face the facts of video chats. According to a recent UScellular survey, 40% of respondents spend more than an hour each day on video calls. When facetiming or using other similar platforms – unless headphones are used – both sides of conversations can be heard by those within an earshot. If in public spaces, be mindful of volume and the appropriateness of discussions.


· Limit distractions during virtual work meetings. Find a quiet, private, well-lit place, free from possible interruptions when joining a video meeting. Refrain from checking notifications, text messages and emails as these distractions can be easily identified through eye movement and other nonverbals. Be sure to mute audio unless presenting to eliminate unnecessary noise.


· Pause before posting on social channels. Using social media continues to be the most common activity for all generations on smartphones. Consider target audiences. Avoid the use of profanity, slander and inappropriate pictures.


· Follow the “Excuse Me” and “10-Foot” rules. Some calls and texts are unavoidable even in social situations. Be proactive. Tell others if there’s an important call or text you will need to respond to, then excuse yourself. To not disturb others, it is also suggested that people choosing to talk on the phone or video chat in public do so at least 10 feet away from others.

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